Metso is strengthening its position as the number one service partner from pit to port for the minerals processing industry by introducing a groundbreaking Life Cycle Services (LCS) framework. The new, scalable LCS approach reflects the shift toward outcome-based partnerships and performance-driven business models, while addressing customers’ different levels of support requirements.
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“Our customers constantly aim to improve efficiency and profitability, although their needs vary greatly. Metso is committed to supporting different customer requirements and to helping them with long-term, continuous improvement. The new LCS framework spans from basic parts supply to full equipment lifecycle management, labor and shutdown services, to integrated flowsheet level operations, depending on the customer’s scope,” says Miika Tirkkonen, Senior Vice President, Integrated Service Solutions at Metso.
Examples of the new LCS solutions that are designed to meet market-specific needs and drive customer value include:
LCS for Crushing as a Services Output – A transformative model, currently available in South America, enables crushing operations without capital investment. It offers the customer predictable costs, rapid mobilization, and high performance from day one.
LCS for Pumps Availability – A globally available solution for customers seeking continuous pumping performance. It improves the customer’s pump equipment availability and parts supply while reducing capital expenditure, supporting operational reliability and improving the total cost of ownership (TCO).
“The new LCS framework expands on transactional service contracts. Firstly, LCS help customers to scale in-house expertise by accessing the specialized knowledge and support of Metso’s experts,” Miika Tirkkonen says and continues: “Risk-sharing helps the customer to reduce their operational uncertainty; additionally, the customer can focus more on driving strategic business growth, as Metso is responsible for agreed activities and targets. The mutual commitment to long-term targets fosters a win-win situation through improved planning and control for both parties in the partnership.”
The new LCS model includes solutions for parts, equipment, and process island scopes, and three partnership levels focusing on stability, optimization, or growth. The portfolio is constantly expanding with new solutions. Metso has offered Life Cycle Services for over 15 years and today has over 550 active LCS partnerships globally.
The new LCS framework and the above-mentioned solutions are being showcased for the first time at the Brazilian Mining Expo & Congress Exposibram 2025, the largest mining industry event in Latin America, organized annually by the Brazilian Mining Institute (IBRAM), 28-30 October 2025. Following Exposibram, Metso will continue to highlight the evolving LCS portfolio that delivers measurable customer value, at key events globally.